Employee Involvement: The Key to building and maintaining a safety culture: Connecticut Light & Power strives to become 'best of the best' in safety by implementing the General Electric WorkOut process

摘要

As in any utility company, safety is not an option it is a necessity. Though a challenge, Connecticut Light & Power (CL&P) takes this requirement seriously and is committed to doing whatever it takes to ensure its employees go home safe and sound every day. However, even though this same commitment appears universal in our industry, results illustrate that success is often the exception, not the rule. In spite of our best efforts, accidents happen. As safety experts, we have no choice but to strengthen our resolve to make our safety programs and initiatives better. However, strengthening our resolve will carry us only so far. The factors that separate success from just another quick fix are planning, execution, follow-through and involvement. Without these precautions, at every level of the organization, success will be a limited proposition. In order to meet, or better yet, exceed safety performance goals, there must be clarity of purpose, ongoing management sponsorship, supervisory ownership and employee accountability.