To Restore Power Faster, Ul Turns on ARCOS Automated Grew Callout and Resource Management System

摘要

Crew callout is a linchpin for emergency power restoration. Until recently, like most of the utility industry, The United Illuminating Co. (UI) of New Haven, Connecticut, U.S., relied on its supervisors to pick up a phone to alert substation and line workers to after-hours power outages across its service area. UI now has a hosted Internet-based application from ARCOS Inc. to automatically call employees who are on standby, assemble a crew and report on the outcome.