iSHOP goal: Improve productivity

摘要

Bethesda, Md.-Next to standing around complaining how lousy the coffee is, perhaps the biggest enemy to productivity in an automotive service shop is what's infamously know as the "walk of death." An owner or manager need only put a pencil to it by tallying up the time a technician spends walking from one end of the shop to another in pursuit of things like technical bulletins, work order and job specifications-all from different sources or computers.