Common causes of negligence claims in community pharmacy

摘要

Human error is a common cause of civil claims.That is why it is important to minimise the risk by using standard operating procedures,said John Murphy,general manager of the Pharmacists Defence Association.Repeat medicines are another area."Research shows that a high proportion of pharmacists,when asked why they do not make an intervention on repeat medicines,say 'well they have had it before'." He warned participants not to be complacent in this area.