I am writing regarding Dr. Christopher Okunseri and colleagues' May JADA article, "Wisconsin Medicaid Enrollees' Recurrent Use of Emergency Departments and Physicians' Offices for Treatment of Non-traumatic Dental Conditions" (Okunseri C, Pajewski NM, Jackson S, Szabo A. JADA 2011;142[5]:540-550). After wrestling with this issue over the years, I have settled on a solution that works well.After three missed appointments, we advise the patient that we are concerned about his or her ability to keep the appointments. We offer patients the "opportunity" to come in without an appointment. When they know they can make it to the office, they can call us to see if we can "work them in." Usually, we can.
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机译：我正在写有关Christopher Okunseri博士及其同事在May JADA上发表的文章，“威斯康星州医疗补助参与者经常使用急诊科和内科诊所治疗非创伤性牙科疾病”（Okunseri C，Pajewski NM，Jackson S，Szabo A JADA 2011; 142 [5]：540-550）。经过多年的努力，我已经找到了一个行之有效的解决方案。在错过三项约会之后，我们建议患者关注他或她保持约会的能力。我们为患者提供无需预约即可进入的“机会”。当他们知道他们可以到办公室时，可以打电话给我们，看看我们是否可以“工作”。通常，我们可以。
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