A Tribute to Dr. Joseph M. Juran

摘要

Near the anniversary of the death of Dr. Joseph M. Juran (1904-2008), I thought it might be of interest to revisit the person who has been called the father of quality and referred to as the greatest quality giant of the 20th century. Perhaps more importantly, he is recognized as the person who influenced the adding of the human dimension to quality, broadening it from its statistical origin to the more comprehensive total quality management.