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Do EMS Personnel Identify, Report, and Disclose Medical Errors?

机译:EMS人员是否识别,报告和披露医疗错误?

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Objective. To evaluate self-reports of prehospital providers' error frequency, disclosure, and reporting in their actual practice and in hypothetical scenarios. Methods. The authors surveyed a convenience sample of prehospital providers attending a statewide emergency medical services conference using a two-part instrument. Part 1 evaluated respondent demographics and actual practice patterns. Part 2 used hypothetic scenarios to assess error identification, disclosure, and reporting patterns. Descriptive statistics and Fisher's exact tests were used to characterize demographics and practice patterns. For hypothetical scenarios, the authors calculated mean responses with 95% confidence intervals (CIs) to assess error identification, anticipated disclosure, and reporting patterns. Results. The response rate was 88% (372/425). Analysis was limited to 283 (75% of 372) respondents who were emergency medical technicians and had complete data. In the previous year, 157 (55%) providers identified no errors in practice, 100 (35%) reported one or two errors, and 26 (9%) identified more than two errors. In approximately half of cases, identified errors were reported to the receiving provider, or supervisor. In hypothetical cases, severe errors were identified 93% (95% CI 92-94) of the time, but the ability of providers to identify mild errors significantly varied. In all scenarios, respondents were much more likely to report errors to the receiving hospital, their supervisor, and their medical director than to patients. Conclusions. Prehospital providers demonstrate the capacity to identify, report, and, to a lesser extent, disclose errors in hypothetical scenarios but may not apply these skills uniformly in their own practices. Enhancing error management skills in prehospital clinical practice will require focused education and training.
机译:目的。在实际操作中和假设的情况下评估院前提供者的错误频率,披露和报告的自我报告。方法。作者使用两部分工具对参加州范围内紧急医疗服务会议的院前服务提供者的便利性样本进行了调查。第1部分评估了受访者的受众特征和实际实践模式。第2部分使用假设方案来评估错误识别,披露和报告模式。描述性统计数据和Fisher的精确检验用于表征人口统计特征和实践模式。对于假设的情况,作者计算了具有95%置信区间(CI)的平均响应,以评估错误识别,预期的披露和报告模式。结果。回应率为88%(372/425)。分析仅限于283人(占372%的75%),他们是急诊医疗技术人员并拥有完整的数据。在上一年中,有157(55%)个提供商发现实践中没有错误,有100(35%)个报告了一个或两个错误,有26个(9%)报告了两个以上的错误。在大约一半的情况下,将已识别的错误报告给接收提供者或主管。在假设的情况下,93%(95%CI 92-94)的严重错误被识别出,但是提供者识别轻微错误的能力差异很大。在所有情况下,与向患者报告相比,应答者更有可能向接收医院,其主管和医务总监报告错误。结论。院前服务提供者表现出识别,报告并在较小程度上揭示假设情景中的错误的能力,但可能无法在自己的实践中统一运用这些技能。在院前临床实践中提高错误管理技能将需要有针对性的教育和培训。

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