Design Procedure to Develop Dashboards Aimed at Improving the Performance of Productive Equipment and Processes

摘要

This paper presents a design procedure to develop dashboards to support and improve the performance of productive equipment and processes, to implement at the shop floor level. The procedure can be applied by other industries with the same objective, giving its simplicity and comprehensiveness. The dashboard to be designed allows an interactive performance management involving employees of several hierarchy levels where production activities take place. The procedure was implemented in the context of a pilot company and in general it was successful.