Severn Trent identifies areas for improvement

摘要

Severn Trent has highlighted three areas - sewer blockages, water quality at treatment works and supply interruptions over 12 hours - that were below the standards the group set itself. The company said it will continue to drive sewer blockages down, which saw a 13% reduction during the year to March 31, 2014, and it has conducted a thorough end-to-end review of its water treatment processes to improve performance.