IT CHALLENGE

摘要

Jeff Griffin hates spam. "Spam doesn't discriminate. It's a problem across every e-mail account," says the director of information technology at the Audax Group, a private equity firm with offices in Boston and New York. Audax has about $1 billion in assets under management in private equity investing and mezzanine financing. Griffin says its 65 employees are "all on e-mail and heavily use BlackBerrys," a hand-held device coveted by many on Wall Street built by technology firm Research in Motion. "E-mail is the most important application here," he says, not-ing that "instantaneous communication is the key to our success. It's a high priority. However, spam was starting to get in the way of that success and bogging down the firm's e-mail system, so a few years ago Griffin began using an internal-filter system to weed out unwanted missives. It was installed on Audax's mail servers and had to be manually managed by its three-person IT shop.