Chronic Complainers

摘要

Humans Are Rarely Satisfied. We all like to complain, about the weather or the markets. IT executives like to complain, too, particularly about limited technology budgets and a lack of qual ity tech talent. Yes, heavy layoffs have gripped the Street, but while there is a wealth of good workers, there is a dearth of excellent performers. The trick is finding the best performers, cultivating them and retaining them for the long haul (see this month's lead cover story, page 20).