Grabbing The CRM Opportunity

摘要

Welcome to the first IPED Channel Insight column. In my role as General Manager at IPED, the research, consulting and education arm of Everything Channel, I have the pleasure of working side-by-side with solution provider firms. As I look back on the more than 20 years I've spent in this market, I can tell you that there has never been more of an opportunity for channel participants than right now.