Comparison of management styles of local and foreign hotel chains in Turkey: A cultural perspective

摘要

This study seeks to compare the management styles of local and foreign hotel chains operating in Turkey from a cultural dimensions perspective. It aims to build a link between cultural values and management styles. The data was collected through conducting survey with 596 mid-level and senior managers working in 101 foreign and 66 domestic hotel chains operating in Turkey. The empirical results confirm that there are similarities in all the supervision style, decision-making, communication pattern, control mechanism, interdepartmental relations and paternalistic orientation dimensions of Turkey/United States, France/United Kingdom and United States/United Kingdom-based hotel chains. Furthermore, the results also evidence that there are differences in the supervision style, communication pattern and paternalistic orientation dimensions of Turkey/France and Turkey/United Kingdom-based hotel chains.