Quality improvement programmes are major impetuses of the Taiwanese economy. With governmental assistance, numerous industries have complied with the quality requirements of world-class manufacturers. Since the economic climate has changed rapidly in recent years, the National Quality Promotion Program (NQPP) requires re-engineering to fulfil its new mission. This study surveys existing research associated with the NQPP, reviews NQPP performance, discusses future quality requirements with quality experts, and points to possible future quality programmes for Taiwan.
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