Read any piece of literature from Mitsubishi Forklift Trucks and before long you will come across at least one mention of the word 'reliability'. The company is so confident in its products' reliability that it has recently launched a unique five-year warranty package in the UK - a package which stays with the truck and not with the original purchaser. What has Mitsubishi been doing to create such a sense of confidence? And do customers share that confidence?
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