Usage Statistics: Taking E-Metrics to the Next Level

摘要

"You can't manage what you can't measure" is the popular quote attributed to Peter Drucker. E-metrics is all about measuring for the purpose of managing the many aspects of e-content and e-collections. The notion of what to measure and how to manage depends on your perspective, however. There are a number of players in the online information business. For this talk we will focus on three of them: libraries, publishers, and aggregators. Each of these participants has somewhat different requirements for e-metrics. The subtitle of this presentation is "Taking E-Metrics to the Next Level." We will start with the prerequisite look at why we need usage statistics. This will be followed by a discussion and examples of reports available today and a look at some of the challenges faced when e-metrics are provided from several sources. Next will be an overview of some of the standard efforts in process that could reduce or eliminate these challenges. Finally, we will look ahead to expanding uses of e-metrics and some additional challenges to be faced as well.