Mountains, Valleys, and Pathways: Serials Users' Needs and Steps to Meet Them Part Ⅰ: Identifying Serials Users' Needs: Preliminary Analysis of Focus Group and Semi-Structured Interviews at Colleges and Universities

摘要

An overview of the preliminary analysis of focus group and semi-structured interviews identifies how and why college and university information seekers meet their information needs. In the age of immediate gratification, in certain situations users may settle for information that is quickly and easily available instead of library sources that are considered more authoritative and trustworthy. Meeting user needs in the library environment requires updating library catalogs to implement discovery and recommender services that provide the associations and links that are available to users in other Web-based environments and that meet these users' expectations of online systems and sources.