Watchdog wants 'on time' to mean just that

摘要

Passenger Focus wants the allowance of five or ten minutes before a train is officially considered 'late' to be scrapped.rnAfter consulting passengers using National Express East Anglia services, the watchdog body has found that the majority of passengers want 'on time' to mean just that, as is the case in many European countries.rnSaid chief executive Anthony Smith:rn"We found that less than half of passengers questioned actually get to their home station on time - even though the trains they caught will have counted as such in the performance tables."