Joe Sciabica, SES

摘要

The experience of bringing the research labs together and developing what is now a world-class organization provided a masters course in organizational design, psychology and development lessons. It showed us that change is an opportunity for improvement. It also validated what I believe are keys to organizational transformation: keep the team informed; keep focus on the customer; have a clear vision; 'empower the team to lead the change; and be willing to take smart risks.