What Is Psychosocially Inclusive Design? A Definition with Constructs

摘要

The world of design is fast moving beyond the physicality of experiences. The theory and practice of inclusive design, however, is still largely focused on considerations of physical aspects. This research attempts to fill the gap in understanding of psychosocial inclusivity in design by identifying a formal definition with constructs. Theoretical interrogation of literature (design and non-design fields) together with empirical investigations (semi-structured interviews, a creative workshop and observations) are conducted within two distinct contexts, i.e. older individuals' supermarket shopping and assisted mobility service users. The outcomes are evaluated using expert surveys. A formal definition and four evaluative constructs of psychosocial inclusivity in design are described: Cognitive, Emotional, Social and Value. The results provide first elements of an encompassing definition of psychosocial inclusivity, which is theoretically and empirically informed, and may serve as a guide for design in the future. The research enhances the knowledge of psychosocial inclusivity in design through devising a formal definition and constructs, and details the constructs within two specific contexts of supermarket shopping and assisted mobility.