The Judge Advocate General's Excellence in Claims Award

摘要

The Judge Advocate General's Excellence in Claims Award is an annual award to recognize outstanding performance by claims offices worldwide. The award measures performance in a number of areas, to include claims prevention, claims processing time, and an office's method of ensuring a quick and fair settlement of claims. Each claims office that wishes to be considered for the award must submit an application, which is available on the Claims Forum of The Judge Advocate General's Corps website.rnThe U.S. Army Claims Service (USARCS) receives numerous applications for the claims award, and the criteria for the award are extremely demanding. In Fiscal Year 2008, only thirty offices won the award. Each application is reviewed by a committee of subject matter experts from USARCS and from overseas claims service commands. During the evaluation process, the committee reviews data from claims databases and considers the comments of Army Claims Service personnel who have interacted with each claims office. The claims offices are judged based on their compliance with regulatory standards and demonstrated innovation in providing service.