Look Up As Well As Down When Considering Ergonomics In The Workplace

摘要

An ergonomically friendly call center goes beyond furniture. The entire environment — from ceiling to floor — contributes to a welcoming, efficient workspace. During a recent divisional renovation, Time Warner Cable took on the challenge of creating just such a center for its customer sales and service representatives (CSSRs). The result is a consistently equipped, yet visually interesting space that contributes to employee productivity and comfort.