Video relay service needs to remain competitive to allow the technology to be made available to more hearing-impaired consumers at reasonable rates, but opinions on how the FCC should go about doing that differ between companies in the sector.rnThe Commission, as part of a notice of inquiry issued in June in Consumer & Governmental Affairs docket 10-51, asked for input on how the market for VRS should be structured and how service providers should be compensated given the history of fraud that has tinged some providers of the service.
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