Eshoo Introduces Truth-in-Billing Bill

摘要

Rep. Anna G. Eshoo (D., Calif.) has introduced the Truth-In-Billing, Remedies, and User Empowerment over Fees (TRUE Fees) Act, which requires providers of phone, cable, and Internet service to include all charges in advertised prices and enables remedies for consumers who are wrongfully charged. "The TRUE Fees Act gives consumers more information about what they're being charged, requires phone, cable and Internet providers to notify consumers when their prices go up, and gives consumers options to get out of their contract if they think their provider is taking advantage of them without having to pay extra charges to switch services," a news release said. Among other things, it bans forced arbitration clauses for wrongful billing errors and allows consumers to end their contracts without early termination fees if their carrier increases fees during the term of contracts.