Oral Communication Skills for Managers

摘要

Surveys of employers often list oral communication among the top skills employersseek when hiring The term “oral communication”encompasses a wide range of behaviors, ranging from basic skills in listening andconversing to more advanced skills such as giving and receiving feedback, coaching,and negotiation (Kleckner & Butz, 2021; Ulinski & O’Callaghan, 2002). This issue ofManagement Teaching Review emphasizes those oral communication skills that arecommonly taught in management courses, such as organizational behavior, leadership,teams, and negotiation. It provides seven resources that instructors can adopt to helpstudents understand communication-related concepts, audit their own team communicationskills, and develop the feedback, coaching, and negotiation skills needed bymanagers.