SOCIAL CAPITAL, KNOWLEDGE ACQUISITION, AND KNOWLEDGE EXPLOITATION IN YOUNG TECHNOLOGY-BASED FIRMS

摘要

Employing a samples of 180 entrepreneurial high-technology ventures based in the Unties Kingdom, we examine the effects of social capital in key customer relationships on knowledge Acquisition and knowledge exploitation. Building on the relational view and on social capital And knowledge-based theories, we propose that social capital facilitates external knowledge Acquisition in key customer relationships and that such knowledge mediates the relationship Between social capital and knowledge exploitation for competitive advantage.