The influence of information, knowledge and technology management on the performance of manufacturing enterprises

摘要

The findings of the study can be useful to top-level management in framing long-term improvement strategies, thus paving the way for sustainable business development. Information management influences financial performance positively, and its impact is the largest because the use of information helps managers in monitoring organizational financial targets. Specifically: 1. IT use, especially when combined with decentralized decision-making, shows significantly higher productivity; 2. managers may significantly improve a firm's financial productivity by effectively using information resources and technology management; 3. an organization's financial performance is directly dependent on its information management and technology management strategies; and 4. knowledge management strategies indirectly and positively influence financial performance via mediation.