Trends in Retail Head Office Systems

摘要

In summary, head office systems are no longer about reducing costs, but are becoming a means to drive profitability and growth. All of the above examples fall into this category. Peter Hunt, Managing Director of AIM sums it up well: "Key to success is having access to timely, accurate data from all areas of the enterprise, allowing for rapid response to market dynamics and customer trends. Real-time stock and sales data that can be accessed and manipulated from anywhere using the internet provides managers with the ability to make key decisions based on up to the minute information. "Therefore 'head office solution' will in time become a term for describing the functions that the head office used to represent. By developing solutions that leverage the power of the Internet, AIM is already working in partnership with retailers to create environments that are not governed by accessing data at a central point; information is transparent across the organisation and can be viewed, analysed and acted upon from anywhere." Speaking about their recent decision to implement Reflex (AIM'S new generation retail management solution), Tony Chapman, Non-food Manager at Plymouth & South West Co-op, said, "Having access to key real-time stock information from anywhere within our estate is going to have a massive impact on the way we operate."