A Review on JIT and TQM for Improving Service Level in Vehicle Outlet Work Station

摘要

In this world of global competitiveness all the world is like a single village and to sustain longer within a range of profitable situation it is must to provide the service level of international standards in each field even in automobile industry. A customer, who buy an automobile vehicle use to get servicing of his/ her car or any other automobile vehicle. This experience and feeling in duration of servicing of a vehicle and after servicing the performance of a vehicle matter a major in the age of competition. It must to understand for every organization now it is not enough to sale only a good product to a customer in an economical rate but it is also important to provide him/ her a satisfactory level with the performance of our delivered product (car). Now to provide the international level of experience and satisfaction to our customer it is necessary to adopt the modern production and management system like JIT and TQM. The just-in-time (JIT) production system has been used in the United States for decades, often not to its full extent.