BNSF: Customer feedback shapes intermodal services

摘要

BNSF Railway has created 23 new intermodal services so far this year and has improved transit times on 45 lanes. "These enhancements were developed in direct response to feedback solicited from customers," BNSF said in a service report issued last month.rnBNSF claims its intermodal service is approximately 28% faster than that of any other carrier. Ontime performance exceeds 94%.