You can call it fred

摘要

My business partner and I were speakers at an ASQ Six Sigma conference when I ran into a colleague we had met the year before. She asked if I remembered our discussion from the previous year regarding the pushback many quality professionals get from just mentioning Six Sigma in an organization. I responded that, yes, that particular discussion is a favorite rant of mine. She then told me she had used a technique I suggested, and she made me laugh out loud.