Thank you to author Yvonne Simmons Howze for the delightful article about your grandmother and her impact on you, "Quality in the First Person: Lasting Impression" (December 2014, p. 64). These lessons in humility, service and struggle that we are exposed to when we are young, often from parents or relatives, are so important. It sounds like your grandmother was a fantastic person. It is always a pleasure for me when I see examples of the human, interpersonal side of our profession discussed in the press. I am convinced there is a wealth of productivity waiting to be released by understanding the effects of true leadership and how we can work together better. I am grateful for your latest contribution.
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