"Building Assurance" (January 2017, pp. 37-43) was a good example of applying quality management principles to a construction project up front and ahead of schedule to deliver improved quality outputs and cost savings on a project. It's vital for organizations to do it right the first time with pride in their commitment and workmanship. The law of gravity example in "Back to Basics: The Gravity of PDCA" (January 2017, p. 64) is so appropriate. Everyone applies the plan-do-check-act cycle in their daily lives, regardless of whether they know its name, scholastic theory or steps.
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