McDonald's and Metro Bank are not obvious competitors, yet when it comes to securing sites for new drive-thru outlets the two may soon be going head to head. Drive-thrus have traditionally been the preserve of fast-food chains whose customers appreciate their speed and convenience, but in recent years there has been a notable increase in new drive-thru concepts outside the food and beverage (F&B) sector. Metro Bank opened its first drive-thru in Slough in 2013 allowing customers to drive up to the bank and carry out transactions without leaving their vehicles. The pilot proved so successful that last October, the company opened its second drive-thru in a retail park in Southall, west London, which like its Slough branch is located close to a busy main road.
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