Stress factors experienced by Female Commercial Drivers in the Transportation Industry: Stress Factors Experienced by

摘要

Motor fleet organizations and commercial transportation facilities rely on motor vehicle drivers to transport freight while providing on-time deliveries, undamaged product and customer satisfaction. If the driver is dissatisfied with his/her job, a company's reputation, customer satisfaction and freight transportation orders may decline; on a larger scale, this may impact the competitive advantage of the motor fleet operation. This advantage can greatly influence the economics of a commercial transportation firm.