Companies in 'Leadership and Culture at Work: the CMI/Glassdoor Top 20' point the way to a new definition of management. Traditionally, progression at work has meant getting into management and climbing the ladder. While more sophisticated employers looked for and developed people on the basis of their management potential, many businesses used management more as a tool of career (and salary) progression. That doesn't guarantee a great fit between people's skills, aptitudes and the demands of the role - especially when coupled with employers' long-standing tendency to underinvest in developing management skills. That has led to the 'accidental manager' phenomenon - the person promoted to management without preparation or development.
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