Satisfaction with the police: an empirical study of Chinese older citizens in Hong Kong

摘要

Purpose - The purpose of this paper is to assess senior citizens' satisfaction with police in Hong Kong. It is intended to answer four research questions: are older citizens satisfied with Hong Kong's police? Do older citizens coming from different communities with variations in income and crime rates differ from other older citizens in their assessments of the police? to what extent can the respondents' instrumental, expressive, and legitimacy concerns predict their satisfaction with the police? And is there variation in the predictive power of different kinds of concerns (instrumental, expressive, and legitimacy) on respondents' satisfaction with fairness, integrity, and effectiveness (respectively)?