United We Stand

摘要

Every organization today boasts of having so many new communication technologies in their setup. But, at the same time, nobody would disagree that even with all the rigmarole, reaching out to the right person at the right time by using the right mode of communication is a challenging task. Just when you're in dire need of contacting somebody, that person is just not reachable. Let's illustrate this with an example. You managed to get a hot customer lead, for which you need to consult your marketing head for some information. Your organization has a new marketing head, who has recently joined. The customer has requested you to get back to him urgently with the information. So,you first call up the marketing head's extension, only to be greeted by a voice mail message. You then decide to contact the person on his mobile, but since it's a new person, you don't have the number. So you call up HR and manage to get it somehow.