A patient bleeding out in the operating room or the emergency room demands that nurses make lightning-quick decisions to serve that patient and the surgeon. Packages that don't open or maintain a sterile barrier in that environment are unacceptable. Confusing or difficult-to-read labels, hard-to-handle packages, and materials that tear or don't open properly are routine complaints from nurses heard by HealthPack attendees for the past four or five years. Those same pet peeves were expressed by three local nurses during day one at HealthPack 2012 (wvwv.healthpack.net) in Albuquerque. As in recent "Voice of the Customer" sessions at HealthPack, nurses were sequestered in a separate room from attendees.
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