When Thomas Dahbura, president of Hagerstown, Md.,-based Hub Labels, noticed some major changes in the type of work his label printing company was being tasked with, he knew he had to adapt. It was 2003, and Dahbura, then the company's vice president, invested in one of the earliest iterations of Indigo digital printing technology. As a result, he saw a major uptick in the quantity of short-run work his customers ordered. The problem, Dahbura says, was managing the influx of new jobs and not getting bogged down in all of the touch points they required.
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