Use of computer, internet, and library OPACs among rural and urban postgraduates in Indian universities

摘要

Purpose - The purpose of the present study is to take an overview of the use of computers, internet, computer skills and information searching behaviour on the web as well as the OPAC in a university setting among students at the postgraduate level from rural and urban backgrounds in a comparative analogue. Design/methodology/approach - This survey-based study utilized the questionnaire as its major data collection instrument. However, the interview method and general observations were also used, whenever required, to supplement the data and make the information more explicit. The data, thus collected, were analysed with the aid of SPSS statistical software. The Chi-square test was also performed to identify significant comparability among urban and rural background students. Findings - The study revealed that most postgraduates (95.5 per cent) belonging to rural areas were computer literate. Further, most of them had accessed the web for communication purposes and for locating general and academic information. The results showed no significant differences between rural and urban students for the use of computer and internet, usage patterns of OPAC like search engines and the ease of OPAC use and their expectations from OPAC. The only significant differences found among both groups were for their reactions during unsuccessful searches. Thus, the background of users at the postgraduate level does not significantly affect the use of computer and internet, information searching behaviour patterns on the web and library systems, especially OPAC. Originality/value - This is a pioneering work to examine whether postgraduates from differing backgrounds searched for information required by them differently through varying information channels for academic purposes in a university library system in India.