Firms tap RSS to tame e-mail load

摘要

As employees struggle to read an increasing amount of work-related material, some companies have turned to RSS technology to improve productivity With RSS servers and readers designed for workplaces, IT departments set up internal information feeds that employees can subscribe to, a delivery mechanism that, for some information, can be more precise and effective than e-mail. "The first problem we see addressed regularly with enterprise RSS systems is e-mail overload. Most knowledge workers these days are just about completely fed up with e-mail," says Oliver Young, a Forrester Research analyst.