Prophet Brings CRM to Small Biz

摘要

Small and midsize businesses face a challenge when choosing a CRM (customer relationship management) tool. They'd like their sales staff to share data but rarely have the resources in personnel, hardware or finances to host a high-end, server-based CRM suite. On-demand CRM products may be suitable, but companies must decide whether to trust critical customer data to third par- ties, and consider the stability of the hosted providers.