TIME GOES SMART ON LONDON OVERGROUND

摘要

London overground station staff are to be given interactive 'smartwatches'to help improve the availability and accuracy of customer information available to them. Following a trial earlier this year, 35 customer service ambassadors will be given the new watches, which are backed up by an app.The watch face and app will clearly show staff the next departures from their station, highlighting any delays and including the ability to access the reason for them.They will also highlight disruption on other Transport for London (TfL) routes.