When voice technology first hit the market in the 1990s, it promised a warehousing revolution. Using rugged, dedicated devices that ran speech recognition software, employees could put down their scanners and pick hands-free while performing voice-directed picking tasks. That revolution didn't happen overnight. The first iterations of voice technology were cumbersome, costly and wonky. But they set the stage for greatly improved efficiencies within the DC today. In fact, yesterday's DC workers might not recognize today's voice devices, which have evolved to sophisticated, streamlined Bluetooth scanners, headsets and even smart watches. But the changes don't end there. Rather than stand-alone tech, modern voice technology is part and parcel of optimized solutions.
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