Each morning, the returns department at Hobart's Piqua, Ohio-based facility receives approximately 250 packages from UPS. In turn, the food equipment products manufacturer's operations would have to shut down many other departments, so employees could help unload and sort all of the packages. Unfortunately, this process was very time consuming and often chaotic. It not only entailed loading various-sized packages onto push carts and then manually moving the carts to open areas of the warehouse-but other operators would manually check the units in, too.
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