NorthShore Care Supply implements AMRs to multiply its output

摘要

Renowned as the company behind the leading direct-to-consumer brand for premium adult incontinence supplies, NorthShore Care Supply has evolved from a catalog Internet retailer to a direct-to-consumer brand of high-absorbency adult diapers and incontinence supplies in the United States. In doing so, NorthShore's brand has undergone significant expansion, as the company has grown by more than 30% annually during the last three years. With this extensive growth in mind, the timing was right to make proper investments, which would allow for scale down the road. One such investment was a move into a new 173,000-square-foot facility. However, just as the company was beginning to settle into the new facility, Covid-19 brought an unprecedented demand surge, as some shoppers decided to purchase 6 to 12 months of supplies in advance. Since NorthShore distinguishes itself with same-day shipments, it focused on automation as a means to meet demand peaks, while also maintaining accuracy at the highest level. Overall, NorthShore wished to improve speed, accuracy and safety, as it also minimized potential fulfillment issues with demand swings.