FragranceNet.com is a fast-growing online retailer of discounted brand name fragrances, skincare, makeup, hair-care, aromatherapy and candles. The company has doubled sales annually for years, shipping more than 30 million packages and selling more than $1 billion in beauty products since 1997. After recognizing its manual packing and fulfillment process could not keep up, the company transitioned to highspeed, automated packaging operations. "I come from a corporate background at a Fortune 50 company where if we had a 2% sales increase, we flew to South Beach for a party," says Hector Dilan, FragranceNet's director of warehouse operations for the last six years. "But our e-commerce sales have doubled here every year since the day I was hired."
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