Hull apologises after council tax error

摘要

Hull City Council has launched an investigation and issued an apology, after an embarrassing computer error led to thousands of council taxpayers being overcharged. The council admitted multiple payments had been taken from up to 10,000 bank accounts, and that it had been forced to set up emergency centres for angry residents to help sort out the blunder. The error is the latest in a series of embarrassing incidents where public sector organisations have had serious IT data failures.