Making a case for change

摘要

Across the country, there are great examples of local partnerships delivering better public services for residents -whether it is health, social services and voluntary organisations joining forces to tackle domestic violence or local authorities, skills providers and JobcentrePlus helping local people into work. In these places, local public service leaders have looked beyond their own organisational interests to see challenges from their residents' and service users' points of view. This has led to services which are increasingly designed around the individual, delivering better outcomes and reducing the need for intensive and more expensive interventions. But there remain some stubborn challenges to these more integrated ways of working.